Frequently Asked Questions
Please read our FAQ before sending us a message.
Standard curbside delivery is free of charge for the following states: Connecticut, Delaware, District of Columbia, Georgia, Indiana, Kentucky, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Vermont, Virginia and West Virginia.
For the other states, we charge a flat fee of $199 for standard curbside delivery.
We use Paypal secure payment gateway which accepts all major credit and debit cards.
Standard delivery will normally take 3-4 days, Express delivery is optional. If for any reason we have an issue with your order we will inform you as soon as possible.
Your order will be delivered by a trucking company as a curbside delivery only. Please advise at checkout if you have any access restrictions.
Once we receive your order, we will pick and pack in preperation for shipment. We keep our customers notified when the order is completed and as the package ships.
Yes, once confirmed and payment has cleared your order will be confirmed by email – from Exterior Pavers. Please also check your junk box if you do not receive the confirmation within 24 hours.
If for any reason you are unhappy with your order please contact us at [email protected] detailing your issue and a photograph if possible.
- Due to the nature of the design the images for each product are a representation. We advise to blend the pavers to ensure you are happy visually before final application.
- Goods must be checked prior to fixing. If there are any doubts about the suitability of the goods, please contact us prior to fixing. Claims cannot be accepted after installation.
Please refer to our Installation Guides.
Office & Warehouse Address
7411 Lockport Pl, Lorton, VA 22079
Office Business Hours:
Monday – Friday. 8:00 am – 4:30 pm
- Online Sales & Support 24/7
- For further information please contact us